At Happy Lawns, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

Personal Data:
When you make a purchase, register an account, or contact us, we may collect personal data such as your name, email address, telephone number, billing and shipping addresses, and payment information.

Device and Technical Data:
We may collect technical data including your IP address, browser type, time zone setting, location, operating system, and platform, as well as information about how you interact with our website.

Usage Data:
This includes data about your browsing actions and patterns, such as pages visited, products viewed, time spent on our website, and other diagnostic data.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders and manage your account.

  • Communicate with you regarding your purchases, inquiries, or customer service needs.

  • Send you marketing communications (where you have opted-in).

  • Improve and personalise your shopping experience.

  • Comply with legal obligations and resolve any disputes.

Our legal bases for processing your data include your consent, contract performance, legal compliance, and our legitimate interests.

Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with:

  • Service providers who assist us with IT, payment processing, delivery, and marketing.

  • Regulators or authorities if required by law or in the event of a legal claim.

All third-party service providers are required to respect the security of your personal data and to treat it in accordance with the law.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, understand user behaviour, and analyse site traffic. You can manage your cookie preferences through your browser settings. For more details, please refer to our [Cookie Policy].

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Despite our efforts, no security system is impenetrable.

International Transfers

If we transfer your personal data outside the UK, we ensure it is protected by appropriate safeguards, such as adequacy decisions or standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to processing or request restriction.

  • Withdraw consent at any time (where applicable).

  • Data portability (where applicable).

To exercise any of your rights, please contact us at: contact@happylawns.co.uk

Changes to This Policy

We may update this Privacy Policy occasionally to reflect legal, technical, or business changes. When we update the policy, we will revise the “Last updated” date at the bottom of this page.

Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact
Email: contact@happylawns.co.uk